Returns & Exchanges

Due to the perishable nature of our confectionery products, we can only accept returns for items that arrive damaged or incorrect. We are committed to ensuring your experience is as sweet as our treats, so please reach out within 7 days of delivery for any quality concerns.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please check your candy for any signs of damage or shipping errors before opening the individual product seals.

• 2.
  Contact Support

  Email our customer care team with your order number and clear photographs of the damaged goods or the incorrect items received.

• 3.
  Verification Process

  Our quality assurance team will review your claim within 48 hours to determine if a replacement or a full refund is applicable.

• 4.
  Resolution

  Once approved, we will ship a fresh batch of your favorite sweets at no extra cost or issue a refund to your original payment method.